Consolidated Number Service The FAR Voice

Rich Set of Enhanced Service Features

Consolidated Number Service is an enhanced telephone service which provides a subscriber with a single telephone number for all communications, whether they be voice or fax. It typically consists of some form of call routing or screening with an auto-attendant, a 'find-me' function, voice mail, and sometimes, fax-mail. The FAR Voice Consolidated Number feature suite provides a rich set of enhanced service features that gives service providers a powerful and appealing combination of offerings. The Consolidated Number Service can be configured with the exact set of services needed by each subscriber, thus giving the service provider a wide range of product offerings.


Flexible Service Offerings top of page

The Consolidated Number Service has many options which can be configured for each subscriber. The Consolidated Number Service is also integrated with voice mail services, which can include a fax-mailbox. The fax portion of the service is accessible on the same single number and/or can be provided through a separate DID number. The voice/fax-mail includes a powerful, cascading voice and pager notification function.


Call Origination & Other Services top of page

A full range of other enhanced services, including Calling-Card and Debit-Card Services, may be integrated into the Consolidated Number Service. Even stand-alone and host connected IVR applications can be included.


Call Screening top of page

Call screening can be turned on or off by the subscriber, and all aspects of the service for which he or she is enabled can be controlled remotely through simple voice menus and touch-tone input.

The system can provide call screening on a number of levels. A caller may be asked to record his or her name, or the system may use ANI or caller entered PIN numbers to provide a more sophisticated type of call screening. For example, call screening can be done transparently and automatically based on PIN entry or on ANI.


A Personal Fax Service top of page

Integrating a fax mailbox into the Consolidated Number Service allows subscribers to receive their faxes anywhere, anytime, and provides privacy not available on a conventional fax machine. Faxes for the subscriber are received into the computer and held for delivery. Subscribers can retrieve their faxes 'on-demand' to any number anywhere in the world. If a subscriber is calling from a fax machine, the faxes can also be retrieved directly, on the same call.


Network Integration top of page

The FAR platform provides for network integration using T-1, ISDN, X.25, TCP/IP, RS-232 or other data links for integration into PBX, central office, or intelligent network environments. It can also be implemented in a stand-alone configuration using in-band signaling.